Privacy Policy

Privacy Policy for AZUR FMCG SUPPLY

At AZUR FMCG SUPPLY, we understand that your privacy is important. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website or interact with our services. We are committed to ensuring that your privacy is protected and your personal data is handled responsibly in compliance with applicable privacy laws.

By using our website, you agree to the collection and use of your information in accordance with this policy. Please take a moment to read through the following information to understand how we manage your personal data.


1. Information We Collect

We collect different types of personal information to provide and improve our services. The data we collect can be categorized as follows:

A. Personal Identification Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Account credentials (for registered users)

This information is typically collected when you:

  • Register on our website
  • Place an order or make a purchase
  • Subscribe to our newsletter or marketing communications
  • Fill out forms or contact us through our website

B. Non-Personal Identification Information

  • Browser type
  • Device type
  • IP address
  • Referring/exit pages
  • Date and time of visits
  • Pages visited

This type of data is automatically collected when you interact with our website through cookies, web beacons, or other tracking technologies.


2. How We Use Your Information

The information we collect helps us to enhance your shopping experience, improve our services, and communicate effectively with you. We use the information in the following ways:

  • Order Fulfillment: To process and deliver orders, confirm payments, and provide customer support.
  • Customer Communication: To send order updates, respond to inquiries, and resolve issues.
  • Marketing and Promotions: To send promotional emails, newsletters, or offers (only if you have opted-in).
  • Website Improvement: To personalize your website experience and enhance the overall functionality of the website.
  • Legal and Regulatory Compliance: To meet legal requirements, enforce our terms and conditions, or protect our rights.

3. Data Protection and Security

We take the protection of your personal data seriously. AZUR FMCG SUPPLY implements a variety of security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure socket layer (SSL) encryption technology for transactions
  • Strong password protection
  • Regular security audits

Despite these efforts, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.


4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:

  • Service Providers: We may share your personal data with trusted third-party service providers who assist us in operating our website, processing payments, delivering goods, or providing customer support. These parties are contractually obligated to keep your data confidential.
  • Business Transfers: If AZUR FMCG SUPPLY is involved in a merger, acquisition, or sale of assets, your personal information may be transferred to the new owners.
  • Legal Compliance: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court order or government agency).

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and serve personalized content. Cookies are small files stored on your device that help us identify your preferences and understand how you interact with our website.

You can control cookie preferences through your browser settings, including the option to refuse cookies or alert you when a cookie is being sent. However, please note that some website features may not work as expected if cookies are disabled.


6. Your Rights and Choices

You have the right to control how your personal data is handled. You can exercise the following rights:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data, subject to certain conditions.
  • Opt-out: If you no longer wish to receive marketing communications, you can opt-out by clicking the “unsubscribe” link in the email or by contacting us directly.

To exercise these rights, please contact us through the details provided below.


7. Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by AZUR FMCG SUPPLY. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.


8. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we learn that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible.


9. Changes to This Privacy Policy

AZUR FMCG SUPPLY reserves the right to update or modify this Privacy Policy at any time. Any changes to the Privacy Policy will be posted on this page with an updated “Effective Date” at the top. We encourage you to review this page periodically to stay informed about how we protect your information.


10. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your rights regarding your personal data, please contact us:


Effective Date: 21 November 2022

By using our website and services, you consent to the practices described in this Privacy Policy. Thank you for trusting AZUR FMCG SUPPLY with your personal information.

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